Blue Mountain Chalets Ski Accommodations - Collingwood Cottages Rentals - Tyrolean-Accommodation just 1km from Blue Mountain Resort
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Ski Chalet Rentals at the Base of Blue Mountain.

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FAQ


QuestionHow can I book a Cottage/Chalet?

AnswerYou can send an online reservation inquiry form or call our office directly. Our customer representative will get back to you promptly with rates and availability. Our office numbers are 705-445-1467 or Toronto direct 416-213-7437.



QuestionTo reserve a chalet, what kind of deposit is required?

Answer

In order to confirm your reservation, we require a 40% deposit at the time of booking and the balance of the rental fee is due 30 days prior to arrival.



QuestionHow can I pay?

Answer

We accept all major credit cards, certified cheques, money orders, e-transfers, etc.



QuestionDo I receive a confirmation for my booking?

Answer

Once your deposit has been processed, a confirmation will be emailed to you from Panda Doc. for signature with a complete information package and directions.



QuestionWhere and how do I check in/check out?

Answer

You will need to come to our resort office at 796455 Grey Rd. 19, Blue Mountain (across the street from Area 4 at Blue Mountain Resort). Check in is at 4pm and check out is at 11am. Directions can be printed off of our web site and they will be emailed to you with your confirmation. The best directions to our office are if you enter "Tyrolean Village Resorts" on google maps on your phone and you will be directed right to our office.



QuestionDo you accommodate large groups? What is the best unit for us?

Answer

Our cottages and chalets range in size from 4 to 10 bedrooms. Many of our chalets are located next door to one another, therefore groups larger than 16 people can be accommodated by renting multiple chalets located close to each other. Our largest individual chalet sleeps up to 16 people.



QuestionDo you have a minimum stay for your units?

Answer

We have a 2 night minimum stay. However, based on availability bookings for large groups may be accommodated for 1 night stays.



QuestionWhich units have a hot tub?

Answer

Please see chalet descriptions for amenities included. Many of our 6, 8 and 10 bedroom chalets have hot tubs.



QuestionWhat resort ammenities do you have?

Answer

There's lots for you to do here, we have our own private beach on Georgian Bay, children's playground, hiking/biking trails, public tennis courts, volleyball courts, public basketball court, horseshoe pits and soccer/baseball playing feilds. Other activities in the area include skiing, snowboarding, golf, shopping, restaurants, zip lines, go karts, Scenic Caves, Wasaga Beach, Brewery & Winery Tours, Plunge Water Park, Scandinave Spa, etc.



QuestionWhat size beds are in each unit?

Answer

Please refer to each individual chalet webpages where sleeping arrangements are described.



QuestionHow close are your cottages/chalets to the mountain?

Answer

All of our cottages/chalets are within a 10 - 15 minute walk to the Blue Mountain ski lifts, the Blue Mountain village and events plaza. By car it is 2-3 minutes away.



QuestionDo your cottages/chalets have BBQ's?

Answer

There are propane BBQ's on the decks of each unit from May until mid November. We do not provide BBQ's during the Winter months.



QuestionDo the cottages/chalets have fireplaces?

Answer

All of the units have fireplaces. Either Gas or Electric. Please see individual chalet descriptions to see the type of fireplace.



QuestionDo your cottages/chalets have smoke detectors?

Answer

YES All of the chalets have smoke & carbon dioxide detectors, fire extinguishers, Emergency lighting and full basement walkouts. 



QuestionHow does the security deposit work?

Answer

A security deposit of $1,500.00 will be processed on day of arrival. It is automatically released within 5-7 business days so long as the chalet is left in reasonable condition, free of damages. For more information, please speak with one of our representatives. 



QuestionDo I need to bring my own linens?

Answer

Our Swiss style chalets come with 2 pillows and 1 comforter for each bed. You will need to bring your own sheets, pillow cases and towels. We provide linens and towels for our luxury units. Bed linens are supplied for our Executive units however, you will need to bring your own towels. 



QuestionCan I bring my dog, cat ?

Answer

Yes, we are Pet friendly. You are responsible for cleaning up after your pet regarding pet hairs, etc. If your pet sheds you must bring your own vacuum cleaner to clean up all pet hairs. Significant additional cleaning charges may apply if you pet has left a mess.



QuestionWhat is your cancellation policy?

Answer

If the chalet is cancelled 30 days prior to arrival a full refund is granted less 3% credit card fee. If the chalet is cancelled within 30 days of arrival you will lose your full rental amount. Under certain circumstances you may receive a credit for another booking time or if the chalet can be re booked at the regular price we will inform you and a refund will be granted less an admin fee. We are not in business to charge a customer without providing them service but when a customer cancels at the last minute it is sometimes impossible for us to re rent the chalet. In many cases we have turned away customers during the period we held the chalet for the customer that has just cancelled. This is the reason for our policy.



QuestionWhat are the rules surrounding hot tub use?

Answer

Per the Town of the Blue Mountains Municipal By-law No. 2021-70, there is to be NO hot tub use between the hours of 11pm and 7am. Failure to abide will result in the loss of your full security deposit and a municipal fine of $500.00



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